I offer advice and assistance to people on a daily basis.  And I kept thinking, I wish I could put my knowledge and resources in one logical place.  I love my library world.  I began as a library shelver on my 18th birthday, never stepping into a public library before.  I didn’t know anything about books or computers or customer service.  Since then I have had a great career, over 25 years, with its ups and downs.  I have a Bachelor of Science in Computer Information Systems from DeVry University and a Master of Library and Information Science from the University of Wisconsin-Milwaukee.

When I was 12, I had my first job. I’ve been in leadership and management roles since I was a teenager. I’m passionate about reading self-help and non-fiction materials. I have a passion for training excellent customer service skills. Now that I’m in my 40’s, I enjoy sharing my knowledge and experiences with others. I understand great customer service – both from the customer point-of-view and from the employee point-of-view.

I have been wanting to start a blog to help me help others – hence “Here To Help” has begun. Starting a blog is a scary endeavor – a great adventure.  So, let the new adventure begin!

~I’m here to help


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