If you have kids, are involved in your community, or part of an organization - you have meetings to attend. We are surrounded by meetings at work: one-on-one meetings, coaching sessions, reviews, team meetings, task forces, committees, community meetings, etc. Meetings should have a purpose, those involved should have a reason to be there, and … Continue reading Another meeting? Make it a good one.
I hold a service philosophy close to my heart. Over eight years ago, I started putting this service model into words. I call it PCCM. Many stores have shifted their focus to customer service and can easily fit into this service model. No matter if you work in a library, in a grocery store, a … Continue reading Putting my service model into words – PCCM
Being a good manager boils down to three points: Communication, Knowledge, and Honesty. They are vital - to have buy-in, to be productive, and to solve problems. Effective managing is a balance between being professional and being human. Honesty. No matter what level of management, you have to respect the hierarchy. You are never the … Continue reading So you want to be a manager… a good one.
Outreach simply means reaching out to your community. You don't have to leave your desk to connect with the community - but it helps. You don't need a bookmobile or a vehicle. You don't even need to be a librarian. I have learned firsthand from some of my patrons - it is up to us … Continue reading What Outreach means to me…
I have been helping patrons search for their ancestors for years. It is only recently I began my own search. My family is pretty easy when it comes to our heritage, right? Not really. I find I'm a step ahead because I know where to look. So, I thought I'd share some great resources I … Continue reading Searching for my ancestors. Aren’t you? Genealogy.
I offer advice and assistance to people on a daily basis. And I kept thinking, I wish I could put my knowledge and resources in one logical place. I love my library world. I began as a library shelver on my 18th birthday, never stepping into a public library before. I didn't know anything about … Continue reading Here To Help