Putting my service model into words – PCCM

I hold a service philosophy close to my heart.  Over eight years ago, I started putting this service model into words.  I call it PCCM. Many stores have shifted their focus to customer service and can easily fit into this service model.   No matter if you work in a library, in a grocery store, a … Continue reading Putting my service model into words – PCCM

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Can’t swim. But, I’m in the pool.

I really can't swim.  My parents took me for swim lessons at the local YMCA when I was younger.  I remember my cute matching lion swimsuit, being in the wrong swim group, crying, and a shark.  Matching? My sister and I are two years apart and we were often dressed the same. She likes to … Continue reading Can’t swim. But, I’m in the pool.

Where do you start? How about Kindergarten.

I love reading inspirational quotes.  Every now and again, we all need them. They help renew our faith in life, love, and people.  They help put things into perspective.  They help bring meaning back into our lives.  This morning I read and shared a quote from Steve Harvey "There is Joy in the Journey".  I … Continue reading Where do you start? How about Kindergarten.

How old are you? Take time to play, color, and have fun.

I believe in having fun - in everything I do. It helps with boredom, anxiety, and stress. It would be great to have adult playtime along side child playtime events at the library. Crafts, painting, book clubs, movies, coloring therapy.... why not? Sounds like fun and little stress. Go to your library, join an online … Continue reading How old are you? Take time to play, color, and have fun.